How can I reduce my high water bills?

Your high water/wastewater bills can be caused by leaks. If you are not sure if you have a leak please see our Detect and Fix Leaks page for details on how you can use your water meter to help you find common leaks in your home. You can also learn about water conservation method on our Water Conservation page. If you have exhausted the previous avenues then you may need to seek monetary assistance, please see our Water Assistance Programs page.

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1. How do I apply for City water?
2. How do I add someone to my water account?
3. How do I get my water turned back on?
4. How do I sign up for an Automatic Bank Draft?
5. Is there anything I need to do when my new tenants take over the water bill?
6. How do I close my water account?
7. How can I reduce my high water bills?
8. What is a Winter Quarter Average (WQA) and how is it calculated?
9. Why does the City use the December, January, and February billing cycles for the Winter Quarter Average (WQA)?
10. What if I just moved and do not have a December, January, or February billing cycle for the Winter Quarter Average (WQA)?
11. When does the Winter Quarter Average (WQA) take effect on my bill?
12. How do I get a lower Winter Quarter Average (WQA)?