Pay Water Bill
How to Pay You can pay your water/wastewater utility bill several ways: online, over the phone, or by mail. A $1.75 convenience fee may be imposed. Accepted forms of payment are: check, credit card (Master Card, Visa, Discover, or American Express).
The City of Rio Rancho is excited to offer residents an easy and convenient method to view and pay their Water and Wastewater Services online. You are now able to pay online with One Time Pay, no account registration required. You may also create an account to be able to use extended features.
Pay In Person:
Due to the COVID-19 pandemic, this option is not available at this time.
Pay Over the Phone:
1. Please call: (505) 891-5211 to make a payment by phone. If you would like to make a payment with a Utility Service Specialist call (505) 891-5020.
a. You will need your full Utility Account Number to access this service.Please see an example of a Water/Wastewater Utility Bill PDF for the information you need.
Pay by Mail:
1. You can send your payment in using the return envelope included with your Utility payment stub.
2. If you do not have the return envelope you can mail your payments to City Hall.
- Utilities Department
3200 Civic Center Circle Suite 270
Rio Rancho, NM 87144
Pay by Drop Box:
The City of Rio Rancho is not currently accepting payments via the two drop boxes. The boxes are in the process of being moved, and will then be reopened to accept payments. To check on the status of the payment boxes, please call 505-891-5020.
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